Mercedes-Benz Roadside Assistance. Comprehensive first-hand help.

Whether breakdown or damage. Swift, expert assistance in Mercedes-Benz quality.

We get you back on course day and night.

There's one thing that always travels with you aboard your new vehicle: the feeling of being safe on the road. And in the unlikely event of your vehicle ever suffering a breakdown, the professional Mercedes-Benz Service will help you get to your destination.


Mercedes-Benz MobiloVan.

Your Europe-wide mobility product for free services in the event of a technical breakdown. For Sprinter, Vito, Citan and Marco Polo ACTIVITY.

In the event of immobility due to a technical failure, the standard Mercedes-Benz MobiloVan breakdown assistance takes over the costs for many services. For example on-the-spot assistance, towing, replacement vehicle, taxi, hotel and more. In addition, in the first two years after initial registration, Mercedes-Benz MobiloVan offers special mobility services in warranty and goodwill cases.

Up to 30 years' assured mobility.

Expert help in case of a breakdown: Mercedes-Benz Service24h

We have faith in our vehicles. So much faith that you can enjoy Mercedes-Benz MobiloVan cover for up to 30 years – at no extra cost to you. It suffices that you have your vehicle serviced and maintained on a regular basis by an authorised Mercedes-Benz Service Partner. Thereafter, Mercedes-Benz MobiloVan cover is automatically extended up until the next due service – for up to 30 years. Mercedes-Benz MobiloVan cover can be reactivated at any time, even if the last service was several years ago.

We are always here for you.

Mercedes-Benz Service Hotline: 00800 1 777 7777

Be it a minor breakdown or severe damage: our skilled contacts are here for you 24/7. They will assist you with all issues relating to potential damage and will organise customised measures for you. From personal, on-site assistance to organising the remainder of your trip and ideal repairs to your Mercedes. Everything from a single source – everything so you stay mobile and relaxed.

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Safety & Comfort Find everything from the ideal carrier system to that special extra. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.
Service Hotline. Always available for you by phone: + XX XXXXX/. Button
SOS button. The SOS button is located at the overhead control panel of your vehicle. Button
Mercedes me connect. Assistance at the touch of a button: the Mercedes me button in your vehicle's phone book or in the overhead control panel directly connects you to one of our call centre. Button
All categories Choose the right accessories for your Mercedes.